情绪恨重要

December 23, 2011 at 1:09 pm | Posted in Uncategorized | Leave a comment
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两个人的沟通70%是情绪,30%是内容,如果沟通情绪不对,那内容就会给扭曲了,所以沟通内容之前,情绪层面一定要梳理好,不然误会只会越来越深。

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